Hundreds of travellers are in the dark with the potential of having lost large sums of money after an Australian online flight retailer went into voluntary administration.
Fly365 was placed into voluntary administration on Friday in a notice by the Australian Securities and Investments Commission.
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The travel retailer’s website and app have been shut down and an automated voice message greets anyone who tries to call the company’s support line.
“Our Australian contact centre is currently closed,” the message says.
The Australian Federation of Travel Agents (AFTA) says it is looking into the retailer’s collapse.
“This is a very regrettable situation and AFTA strongly believes that contributing circumstances beyond the control of AFTA and the ATAS scheme have resulted in this outcome,” Chief Executive of AFTA Jayson Westbury said.
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“AFTA, through the robust criteria that surrounds the ATAS scheme, is able to monitor and review the health of travel businesses who hold ATAS…